Firstly phone and speak to the Customer Care Department and see if the issue can be resolved, if you feel that a resolution has not been reached then e-mail the details of your complaint to customer.care@foremanhomesltd.co.uk where this will be reviewed by the Head of Customer Care, your complaint will be acknowledged within 5 working days and we aim to respond fully within 20 working days.
If you still feel that you have not reached a satisfactory conclusion then please e-mail the full details of your issue including supporting evidence to executive.office@foremanhomes.co.uk, your complaint will be acknowledged within 5 working days and responded to within 20 working days.
